Privacy Policy
How ARC GmbH collects, uses, and protects information submitted through this website.
ARC GmbH ("ARC," "we," "us," or "our"), based at Am Waldbach 22, 77654 Offenburg, Deutschland, operates the website arc-arc.org (the "Website") as an independent, informational resource on medical billing, revenue cycle management, and healthcare financial topics. This Website does not offer any paid services, and this Privacy Policy explains how we handle personal information in that context.
1. Who Is Responsible
The controller responsible for data processing on this Website, in the sense of the EU General Data Protection Regulation (GDPR), is:
- ARC GmbH, Am Waldbach 22, 77654 Offenburg, Deutschland
- Phone: +49 781 9399880
- Email: support@arc-arc.org
2. What Information We Collect
2.1 Information You Provide
When you use our contact form, we collect the information you choose to enter, which may include your first and last name, email address, phone number, selected topic, and message content.
2.2 Information Collected Automatically
Like most websites, our server and hosting infrastructure may automatically log technical information such as your browser type, approximate location derived from your IP address, referring page, and timestamps of your visit. This information is used for security and basic analytics purposes.
2.3 Cookies
We use a limited set of cookies, described in detail in our Cookie Policy. You can manage your preferences through the cookie banner shown when you first visit the Website.
3. How We Use Information
- To respond to questions submitted through the contact form.
- To maintain the security, stability, and performance of the Website.
- To understand, in aggregate, how visitors use the Website so we can improve our published information.
- To comply with legal obligations where applicable.
We do not use information submitted through this Website to sell, market, or upsell any paid billing, coding, or financial service, because no such service is offered here.
4. Legal Basis For Processing
Where the GDPR applies, we process personal data based on your consent (for example, when you submit the contact form), our legitimate interest in operating and securing the Website, and, where relevant, compliance with a legal obligation.
5. Sharing Of Information
We do not sell personal information. We may share limited information with service providers who help us operate the Website, such as hosting providers, strictly to the extent necessary to provide those services, and always under appropriate confidentiality and data protection terms.
6. International Transfers
Where information is processed outside the European Economic Area, we take reasonable steps to ensure an adequate level of protection, such as relying on providers certified under recognized data transfer frameworks or standard contractual clauses.
7. Data Retention
We retain contact form submissions only as long as necessary to respond to your inquiry and to meet any applicable legal, accounting, or reporting requirements, after which the information is deleted or anonymized.
8. Your Rights
Subject to applicable law, you may have the right to request access to, correction of, deletion of, or restriction on the processing of your personal information, as well as the right to object to certain processing and the right to data portability. To exercise any of these rights, contact us at support@arc-arc.org.
You also have the right to lodge a complaint with a data protection supervisory authority, in particular in the German federal state in which you reside or where an alleged infringement occurred.
9. Children's Privacy
This Website is not directed at children, and we do not knowingly collect personal information from children.
10. Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page indicates when the policy was last revised.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at support@arc-arc.org or +49 781 9399880, or write to ARC GmbH, Am Waldbach 22, 77654 Offenburg, Deutschland.